Frequently Asked Questions
Everything you need to know about shopping with Oak and Liberty.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Exchanges are free, while returns for a refund incur a small restocking fee.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer buy-now-pay-later options through Klarna and Affirm.
Are your materials sustainably sourced?
At Oak and Liberty, we prioritize ethical manufacturing. We use organic cotton, recycled polyester, and work exclusively with factories that adhere to fair labor standards.
Can I track my shipment in real-time?
Yes, once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress until it reaches your doorstep.